Most of the Kwoodle functionality is free of charge. When a supplier contact or traveller initiates a mail to a requester or replies on a mail from a requester credits are deducted from the credit balance. A credit is also deducted from the supplier contacts or travellers credit balance when the supplier contact or traveller promotes his or her advertisement through the MyKwoodle – My Supplier Info or My Trips window. Promoting an advertisement means that the advertisement is moved to the top of the Find supplier contacts or Find Trips results listing. Note: the promote functionality is under construction and available soon.
Credits can be bought via the credit purchase menu option. Payments are made through the Paypal website which supports regular Paypal transfers but also supports credit card (Visa and Master card) payments (even when you don’t have a Paypal login).
The table below lists the credit deduction for all Kwoodle message and promotion related events.
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Event
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Credit balance change
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Requester initiates a message to a supplier contact or traveller
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No credit deduction
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Supplier contact or traveller replies to the message from a requester
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2 credits deducted. Only on first reply, not on any next message in the same message chain
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Supplier contact or traveller initiates a message to a requester
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1 credit deducted. No further message deductions for messages in the same message chain
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Requester replies on message initiated by a supplier contact or traveller.
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No credit deduction
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Supplier contact or traveller withdraws the message initiated to a requester. Withdrawing a message is only possible as long as the receiver has not read the message.
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Initial credit deduction reversed
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Message decline reply via decline button.
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No credit deduction
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Supplier contact or traveller promotes him/herself so his/her “advertisement” is being placed on top of the Find results list.
Note: the promote functionality is under construction and available soon.
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1 credit deduction
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The credit overview window shows all your credit purchase activity and allows you to download invoices related to credit purchases.
Your current credit balance is visible at:
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The credit overview window
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The credit purchase window
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The header of messages for which credits will deducted when the message is send
If you have any questions on your credit balance or credit purchases made please contact us through the Kwoodle contact page.
New supplier contacts on Kwoodle get 25 credits for free to try out this new website